At mineral toto, we take your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and the choices you have. Our services are available only where local law permits. Please read this page carefully before using your account.
We are committed to responsible data practices across every part of your experience on mineral toto. Below are the four core areas that shape how we protect and manage your information.
We collect only the information needed to operate your account, process transactions, and improve our service. This includes registration details, usage activity, and payment method identifiers such as DANA, OVO, or GoPay where applicable.
We use cookies and similar technologies to keep your session active, remember preferences, and analyse how our platform is used. You may adjust cookie settings in your browser at any time, though some features may be affected.
We apply technical measures to protect your account data. Keep your password private and do not share login credentials with anyone. You are responsible for all activity that occurs under your account.
We retain your personal data for as long as your account is active or as required by applicable law. You may request deletion of your data by contacting our support team, subject to any legal retention obligations.
This privacy policy applies to all users who access or register on mineral toto, including those using payment methods such as DANA, OVO, and GoPay to fund or withdraw from their accounts. We process personal data on the legal bases of contractual necessity, legitimate interest, and your consent where required. When you link a payment method to your account, identifiers associated with that method — such as a registered phone number or account reference — may be stored to facilitate transaction verification and fraud prevention. We do not sell your personal data to third parties. However, we may share data with trusted service providers who assist us in operating the platform, processing payments, or complying with regulatory requirements. Any such sharing is governed by data processing agreements that require those parties to protect your information. Our services are available only where local law permits. If you access mineral toto from Indonesia, your data may be processed in jurisdictions outside Indonesia where our infrastructure or partners operate. We take reasonable steps to ensure appropriate safeguards are in place for any such transfers. This policy may be updated from time to time. We will notify you of material changes through your registered contact details or a notice on the platform. Continued use of mineral toto after changes are published constitutes acceptance of the revised policy.
If you use DANA as a payment method, your DANA account reference may be stored for transaction matching and fraud checks.
If you use OVO, your OVO-linked identifier is processed solely to verify and record transactions on your mineral toto account.
GoPay transaction references are stored as part of your payment history and used only for account and compliance purposes.
If you have questions about this policy, want to access your personal data, or wish to make a correction or deletion request, please reach out through one of the channels below. We will respond to all privacy-related enquiries as promptly as possible.
Send your privacy request or question to our dedicated support email. Include your registered username so we can locate your account securely.
Use the live chat feature on mineral toto to speak with a support agent directly. For data requests, our team will guide you through the verification process.
Visit the mineral toto Help Centre for self-service articles on managing your data, updating account details, and understanding your privacy rights.
We collect information you provide during registration, such as your name and contact details, as well as usage data, device information, and payment method identifiers linked to services like DANA, OVO, and GoPay.
Yes. You may request a copy of the personal data we hold about you by contacting our support team. We will verify your identity before providing any data to protect your account security.
You may request deletion of your personal data. We will action such requests subject to any legal or regulatory obligations that require us to retain certain records for a defined period.
Log in to your account settings to update basic profile details, or contact our support team if you need help correcting information that cannot be changed directly in the platform.
We will inform you of material changes via your registered email address or through a notice displayed on the mineral toto platform. We encourage you to review this policy periodically.
You can reach our privacy support team via email, live chat, or the Help Centre. Please include your registered username in any enquiry so we can respond accurately and efficiently.